Support

Church Growth Resources, Inc. (CGR) is available to make our end user's ministry more effective and their computing experience more productive. We hope you will find the support services listed below to be valuable for working smarter...not harder. The technical support we provide is distinct from the training and ministry support we also make available to our clients. CGR offers customer support for the ToolBox Ministry System in the following ways. Click on more>> for additional information.

ToolBox Knowledge Base The ToolBox knowledge base covers every known situation that we have encountered regarding technical difficulties. As we find the solutions to each unique situation these are added to the knowledge base. (Coming Soon)				Tips and Tricks The ToolBox is a very robust system. The result is that most people never exploit all its power and functionality. This section will give you some ideas on how to gain some additional application that you may not have realized was possible. (Coming Soon)
Phone Support The telephone is a great ministry tool because it allows immediate feedback and clarification for both questions and answers. We supply live phone support to address ministry issues in the light of ToolBox thinking. This will give you access to one of our ministry professionals who has a practical understanding of how to address issues on the field. Check out the reasonable rates for long-term technical support. more>>				ToolBox Software Help The ToolBox comes with several layers of help for you. The built-in help system is in Acrobat Reader (pdf) format and allows you to search for the exact spot you need. Generally speaking, you won't need the help system very often because of the extensive use of 'wizards' that show you the way through every function one step at a time. This user-oriented approach allows inexperienced users to quickly move through the steps necessary to make use of the thousands of pages of built-in and modifiable materials. more>>
Activation and Registration We strongly recommend that you activate and register your software at your earliest convenience. In any case, you must do so within 30 days of installing the software. The Ministry ToolBox Special Edition will not work at all until activated. more>>				ToolBox Downloads Registered users can download product updates as they are available. From time to time minor changes will occur in the software. It is important that you take advantage of these updates to assure the integrity of your data and the most smooth running software possible. An update is a free service. An upgrade in comparison is moving from one version of the software another. more>>

We are more than a software company. The ideas we promote and the systems we have created are driven from many years of first-hand ministry experience from both pastoral and parachurch perspectives. However, we are a software company as well and do all our own computer programming in house. We have direct access to the people who can supply the help you need. The best way to initiate contact is via email or a form on this site. That way we can make your use of time more efficient.